The Design Process
Congratulations! You are on your way making your vision a reality. We will guide and work with you to get you on your way immediately.
Depending on workload, we can start your project immediately and can add you to our roster of clients. A typical custom graphic design project usually takes about 24-48 hours and if we begin immediately, you will usually get a proof within a few hours.
A typical custom web design project takes about 1-3 weeks, depending on which package you order.
Please know before starting a project with us that our primary and preferred form of communication during the course of the project is e-mail to text to + 1 954 673 6823. (Digital Angels like to design in a Zen state!)
We will provide you with one or more questionnaires to fill out to get to know you and your business better or a brief phone consultation can be scheduled to go over details. We will work on the design (usually the logo is first) and then provide you with your first mock-ups.
Revisions
There are (3) three revisions that come with your graphic design project. Once the design concept is decided on, and you need more than (3) three revisions, you will be charged $35 for each additional revision. For web design or other projects, your final payment of 25% of the project cost is due (we’ll send you an invoice via email).
Final Payment:
Once we receive the final payment, we send your official file in many file formats. For web design projects, your site can go live! If you will be uploading your products on your own and aren’t quite ready to go live when we finish the design, that’s ok too! We will provide you with any remaining login info and when you are ready to launch, we’ll help you get your site launched.
What we need to start a web design project:
Please view a quick overview of what we need to start a web design project here:
We will provide you with page on our demo server to view the building of your site in real time. The site will be hosted here temporarily until your site goes live. We will send you an email with access info and that is where we upload design samples and do most of our communication.
Keep in mind, your input is important. We will need an outline listing of what pages and categories you would like on your website. We desire to delight the client so the more you vent to us and send design samples of color schemes and sample websites the better. For example, from the home page you may want to have the links: Services, About Us, Shop, and Contact Us. For the Shop area, you would like to have the categories: Clothing, Gifts, and Music. You should submit the content for your homepage and the rest of the pages that will be on your site. Changes to the content can be made later, however we need at least a good near-final version, including photos and text so we can leave adequate space in the design. If we are designing your logo in addition to your website, it is extremely important to have some ideas of what YOU want the design to look like and what feeling you want it to express. Please have a few examples in mind when we send you our design questionnaires.
Product Upload & Coding:
After refining the overall design and receiving your approval, we’ll set up your hosting account and shopping cart (when necessary), start on the product uploading (if applicable) and coding of the design into a working website, as well as upload it to the e-commerce system. From here on, you can see when updates are made to the site, your site will be taking shape right before your eyes!
What we need to start a logo, graphic or print design project:
Please view a quick overview of what we need to start a graphic design project here:
We need you to be very detailed in describing what you would live to convey to your audience in the design of your project. All art is custom designed unless otherwise specified. You will receive a clean, professional, elegant, vintage or whimsical, one of a kind design. Remember, it’s all in the design and a picture is worth a thousand words.
Please email site@sitemedia.us with a very detailed description of how you would like your artwork to look.
Please email us with the text exactly as it should read on your design so we can copy and paste onto our design software as this will help speed up the design process and help prevent the risk of typos.
For Logo Design, we send your logo in the following file formats:
(gif, png, jpg, pdf, tiff, eps). We also include your logo as a vector file format for use in embroidery, t-shirts, billboards, etc. Other vendors charge extra, however, we give this service complimentary for our clients.
For other graphic design projects, after final invoice, we will send all your files in high resolution, print ready formats.
SiteMedia Promo:
As a bonus, we can send your fliers, brochures and other print media into an electronic email blast for you to share.
View samples: View Sample 1 | View Sample 2 | View Sample 3
What we need to start a print order:
Please view a quick overview of what we need to start a graphic design project here:
Please contact us for bulk pricing. If you have your own artwork, please follow the instructions below.
Have Your Own Artwork?
File Guidelines:
- Please make sure that all text, pictures, logos, and etc. are placed at least 1/8 of an inch inside of the edge to ensure that nothing is cut off. The background can go all the way to the edge (bleed).
- Your business card artwork should be set up with 1/16″ bleed on each side, final art should be: 3.625” x 2.125”.
- Type of file to send: We recommend saving as a high resolution (300 dpi) JPEG or flattened PDF file. You may also send the file in the following types: JPEG, PNG, TIFF, PDF, AI, PSD, EPS, Microsoft Office Programs.
- We have templates on file so please request a template if needed.
- Minimum of 300 DPI (High Resolution). Always start and finish your designs in CMYK color mode.
- Email artwork to site@sitemedia.us or contact us at 954.673.6823 or toll free 1.888.308.6616 and we will give you instructions on how to send the artwork. If your artwork files are extremely large (over 20MB) please let us know and we will give you special instructions on how to send the artwork.
Design, Print and Shipping Process:
- A proof will be sent to you for approval within usually within 24-48 hours excluding weekends and holidays. Under extreme work loads proofs may take up to 72 hours. We will send the proofs to the email address that we have been communicating with. If you do not hear from us within 24-48 hours then we probably did not get your message.
- Once proof is approved the printing process begins.
- 2-3 business days turnaround for printing (weekdays only, excluding holidays).
- Then FEDEX ground shipping (typically 3 to 5 days) to 48 US states only. International shipping available upon request.
- We CANNOT ship to P.O. Boxes.
- Tracking number will be provided upon shipment.
- We ship to ANY Address you specify.
- International and Rush printing and shipping options are available for an additional fee. Please contact us for a quote.
Terms:
Due to the fact that most of our products are custom made and have no resale value, ALL SALES ARE FINAL.
We do not guarantee exact cuts or colors on all print orders. Please note that the quality of images are only as good as they are sent! We are not responsible for low quality images. We are not responsible for any unauthorized images, pictures etc used by a client placing orders with us. The client is held 100% liable for any misuse of images and copyright infringements. No Refunds!
Once product has been shipped, WE ARE IN NO WAY RESPONSIBLE FOR THE ITEM(S). Client will be held 100% liable for item(s) once shipped. Tracking number will be forwarded to client once item has been shipped. We reserve the right to refuse service to whomever we wish.
