Congratulations! You have commissioned to develop your project through SiteMedia.us. Please know before starting a project with us that our primary and preferred form of communication during the course of the project is e-mail at firstname.lastname@example.org or you can text to + 1 954.673.6823. (Digital Angels like to design in a Zen state!)
Please familiarize yourself with The Design Process so that there are is no confusion.
A mandatory deposit of 60% is required to begin your project and the final balance is due immediately upon completion. Please DO NOT initiate a project unless you are ready to pay in full when the project is completed.
Depending on workload, we can start your project immediately and can add you to our roster of clients. A typical custom graphic design project usually takes about 24-48 hours and if we begin immediately, you will usually get a proof within a few hours.
A typical custom web design project takes about 1-3 weeks, depending on which package you order.
We will provide you with one or more questionnaires to fill out to get to know you and your business better or a brief phone consultation can be scheduled to go over details. We will work on the design and then provide you with your first round of mock-ups.
When starting a new design project, there are steps of the graphic design process to follow that will help you to achieve the best results.
Before you can start a project will will need to know what are your specific needs. Gathering information is the first step of the graphic design process. The more you vent to us, tell us your preferences, submit design samples, the better we can nail your vision.
Next, we need to know:
Who is the audience?
What is the message?
How many pages is the piece?
What are the dimensions?
Is there a specific budget?
Is there a deadline for completion?
Can you provide examples of designs you like?
Is there an existing corporate brand that needs to be matched?
Web Development Clients, Please take note:
Building a web site is a lot like an architect building your dream home. If you commission an architect to build your new home and then change the floor plan after work commences, you will incur additional fees. After an architect and construction crew build your dream home and you fail to take out a security system or hire a staff to maintain you new business, you face the risk of break-ins and failure.
Likewise, our job is no different than architects or a construction crew. We are Design and System Architects. We will send a mock up or sample of your new website to approve before we begin design. We will build your new website on a secure demo server where you can see your site being built in real time. After we build your website, you MUST take the necessary precautions to maintain your website, update software and plugins accordingly, especially for Content Management Systems like Joomla and WordPress.
At your request, we can assign an account executive to update all software and widgets and you can hire one of our webmasters to make changes to content on your website when needed. We are pleased to build a wonderful web site that you are proud to show off.
There are (3) three revisions that come with your graphic design project. Once the design concept is decided on, and you need more than (3) three revisions, you will be charged $35 for each additional revision.
Once we receive the final payment, we send your official graphic file in many formats. For web design projects, your site can go live! If you will be uploading your products on your own and isn’t quite ready to go live when we finish the design, that’s ok too! We will provide you with any remaining log in info and when you are ready to launch, we’ll help you get your site launched.
We look forward to making your vision a reality and look forward to working with you soon. Please feel free to contact us if you need more information by emailing email@example.com or calling toll free 1.888.308.6616 or locally at 954.673.6823.